Spectra Customer Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Spectra platform and services. By accessing or using Spectra, you agree to comply with these Terms. Please read them carefully before using our platform.

2. Eligibility and Account Registration

2.1 Eligibility

Spectra is open to all users who agree to these Terms and applicable laws. Merchants may request identification to confirm customer eligibility for discounts or promotions.

2.2 Account Information

You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or use of your account.

3. Use of Services

3.1 Personal Use

Spectra’s platform and services are for your personal, non-commercial use and you must comply with these Terms and applicable laws.

3.2 Prohibited Activities

You agree not to engage in activities that interfere with or disrupt Spectra’s platform, including hacking, phishing, or transmitting malware. Merchants reserve the right to refuse service to individuals who fail to comply with their established rules and policies.

4. Discounts and QR Codes

4.1 Discounts

Spectra connects you with merchants offering exclusive discounts through reward codes. While Spectra strives for accuracy, we do not guarantee the availability or accuracy of discounts, which remain subject to each merchant’s policies.

4.2 QR Codes

Each QR code is valid for a single use and expires 24 hours after issuance.
Codes are subject to limited availability, with a limited number allocated per restaurant.
Each customer may redeem one (1) free code per restaurant location per calendar month.
To access additional codes for the same restaurant within the same month, you must purchase the Restaurant Pass ($4.99/month), which provides unlimited code redemptions at participating restaurants.
QR codes cannot be combined or stacked; only one (1) code may be used per transaction.
If you attempt to use a code outside a merchant’s discount windows listed on Spectra, the merchant may refuse the discount.

5. Subscription and Payment

5.1 Subscription Fees

Access to additional discount codes requires an active Spectra subscription. Subscription fees are clearly disclosed at the time of purchase.

5.2 Restaurant Pass

The optional Restaurant Pass is available for $4.99/month and allows additional discount codes at the same restaurant during a calendar month. Without the Restaurant Pass, usage is limited to one free code per restaurant per month.

5.3 Billing

Subscriptions are billed through the payment method you provide at registration. You authorize Spectra to charge the applicable subscription fees on a recurring basis (monthly or annually, depending on your plan) until you cancel.

5.4 Refunds and Account Bans

All subscription and single-use code purchases are non-refundable, except where required by law.
Cancelling your subscription will stop future renewals, but no partial refunds are issued for unused time.
If your account is suspended or banned from Spectra, you are not eligible for refunds on any current or past subscription fees or single-use code purchases, including payments made for the current billing period.

6. Merchant Transactions

Spectra does not process customer payments for food, drinks, or other goods and services. Any purchases you make at a participating merchant are handled directly with that merchant under their own terms, conditions, and refund policies. Spectra is not responsible for the quality, availability, pricing, or fulfillment of merchant services.

7. Intellectual Property

All content on Spectra’s platform is owned by Spectra or its licensors. Unauthorized reproduction or distribution is prohibited.

8. Promotional Codes

Spectra may provide promotional offers or free trial codes subject to specific terms. Spectra reserves the right to revoke codes if misused.

9. Limitations of Liability

9.1 Merchant Responsibility

Spectra is a platform connecting customers with merchants and is not liable for merchant errors, delays, cancellations, or service quality.

9.2 Indirect Damages

Spectra shall not be liable for indirect, incidental, or punitive damages arising from your use of the platform.

10. Changes to Terms

Spectra reserves the right to modify these Terms at any time without prior notice. Continued use of the platform constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the province of Quebec. Disputes are subject to resolution in the courts of Quebec.

12. Privacy and Data Protection

Spectra is committed to protecting your privacy. By using the platform, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy and applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

13. Contact Information

For questions or concerns regarding these Terms, please contact Spectra at:
Email: spectratechcorp@gmail.com